Available for new projects - London - Remote

Design for users.
Strategy for
your business.

From SaaS platforms to mobile apps and AI-powered workflows, I design products that convert, retain and scale. Whether you're building from scratch or fixing what's already live, I'll find what's broken and fix it right.

UX research
Client satisfaction
Tasks completed
UX audit
94%
Design system
Product strategy
UX Audit
Product Design
B2B SaaS
Mobile Apps
Web Design
Design Systems
Figma · Framer
AI Products
Enterprise Solutions
UX/UI
B2B SaaS
Mobile Apps
Web Design
Dashboard design
Figma · Framer
AI Products
Who I work with

Does this sound like you?

Founders and product teams come to me with the same patterns — see if yours is here.

Building from scratch
You have the vision.
Now you need someone to make it real.
  • Not sure what to design first or in what order
  • Worried about wasting budget building the wrong flows
  • You need something you can actually show investors or early users
Product already live
It's launched.
But it's not converting the way you expected.
  • Users drop off and you can't pinpoint where or why
  • Activation is low despite steady traffic
  • You're getting confusing feedback and don't know what to fix first
Adding AI or automation
The tech works.
But the experience isn't keeping up.
  • The AI feature exists but users don't know how to use it
  • The flow feels broken or confusing around the automation
  • You need design that makes the technology feel effortless
Tried agencies before
You hired designers.
They delivered something that missed the point.
  • Too slow, too expensive, or simply missed the brief
  • No one was thinking about the business logic — only the screens
  • You need strategic thinking, not just pixel pushing
?
Let's work together
Need a Senior Designer
who can move fast and think strategically?
  • I partner directly with founders and product teams
  • Clear process, clear priorities, no agency overhead
  • From audit to execution, focused on business outcomes
What I do

Three ways I can help your product

From a UX audit to a full product build or a new website, I work from where you are, not from a fixed template.

Quick win
UX Audit

Your product is live but something's off — users aren't converting, activating, or staying the way you expected. I find exactly what's breaking and why.

What's included
  • Discovery & full UX audit
  • Heuristic evaluation
  • User flow & conversion analysis
  • Prioritised action report
  • 30-min walkthrough call
Get an audit
Most popular
End-to-end
Product Design

For founders building a SaaS, app or AI-powered product. From zero to a high-fidelity UI your dev team can build from, and your users can actually navigate.

What's included
  • Discovery & UX audit
  • Information architecture
  • Wireframes & prototype
  • High-fidelity UI — desktop & mobile
  • Design system & developer handoff
Start a project
Full presence
Web Design & Build

For businesses that need a website that actually does work — sharp messaging, strong visual identity, and a Framer build that's ready to launch.

What's included
  • Brand direction & visual identity
  • Copy structure & messaging
  • Framer build with animations
  • SEO setup & performance
Get a website
How I work

From first call to final product

01
Discovery call

30 minutes to understand your product, your users and your biggest friction points.

02
Audit & strategy

I map the problems and define what needs to be solved, in what order, and why.

03
Design & iteration

Wireframes, prototypes, high-fidelity UI — with your feedback at every stage.

04
Handoff & launch

Clean Figma files, documented components and a product ready to build or ship.

The UX audit

What I actually look for

Every audit covers the same critical areas, the ones that consistently cost startups signups, activations, and revenue.

Onboarding flow

Where do users drop off? What's time-to-value? Is the first session building habit or confusion?

Navigation & IA

Can users find what they need? Do labels match how users think?

Pricing page & conversion

Is your value prop clear? What friction is blocking the upgrade decision?

Visual hierarchy

Does layout guide attention to what matters? Is typography readable?

UX Score
67 94
app.product.io / dashboard
2,841
64%
$12k
Upgrade now
Maybe later
No metric context
Users exit here
CTA vs secondary action
Strong nav pattern ✓
Selected work

Work that moved metrics.

Each project focused on a real problem, real users, and a measurable outcome.

UX ResearchMobile2023
JobLink — Multi-Profile Job Search

43% of job seekers apply across 2+ industries. Full UX research, A/B testing and iOS design for a smarter job app that respects their time.

60%
Task success rate
98%
Rated intuitive
View case study
About me

Designing products
with intention

Before becoming a product designer, I spent five years in HR inside a company, managing processes, systems and the people who use them. That background changed how I design.

Most designers open Figma and start with the interface. I start with the organisation: who makes the decisions, where the friction is, what the compliance constraints are, and what will actually get built.

Right now I'm focused on SaaS platforms, enterprise tools and legal-process products, the kind of complex, regulated systems where bad UX has real consequences.

I'm also building expertise in AI and workflow automation, which means I can help you design not just the product, but the logic behind it.

Based in London. Working with founders across Europe — Spain, Italy, remote.

Figma FigJam Framer Adobe CC Maze Notion Jira Claude AI Cursor HTML / CSS
Paula Alonso, freelance product designer based in London
Paula Alonso, freelance product designer based in London
FAQ

Things founders often ask me

What's the difference between hiring you and hiring an agency?
With an agency, you pay for a team you'll never meet — account managers, project managers, junior designers doing the actual work. With me, you get one senior designer on every decision, at a fraction of the cost.
How long does a project take?
A UX audit is usually 1–2 weeks. A full product design project runs 4–10 weeks depending on scope. A Framer website takes 2–4 weeks. I work in stages, so you see progress quickly and never wait long between updates.
How does pricing work?
Fixed scope, fixed price — agreed before we start. A 50% deposit starts the project, balance on delivery. Book a call and I'll give you a price range within 24 hours.
What if I only need part of the process?
That's fine. If you already have wireframes and need UI design, we start there. If you have a design and need a build, I step in at that point. The process adapts to where you are.
What does the free call involve?
30 minutes. I look at your product or site live, tell you honestly what's working and what isn't, and give you at least three specific things to fix — whether we work together or not. No pitch, no pressure.

Ready to build or fix something?

Tell me about your product idea or what you're trying to improve.
I'll get back to you within 24 hours, no sales pressure.

Start a project